Australian Online Gambling FAQ

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This page will take a look at some of the most frequently asked questions that directly relate to online casinos and it will give answers to each of these questions. More specifically, this online casino FAQ section is aimed towards Australian players who are keen to learn more about these exciting gambling sites. For more detailed answers to some of these questions, head over to our beginners pages section where you can learn more about online casino legality, how to deposit & withdraw at online casinos and how to choose an online casino, plus several other popular topics are also discussed.

How Safe are Online Casinos?

The most secure online casinos are the ones that are controlled by trustworthy operators, licensed by reputable authorities and are powered by the world’s best online casino software providers. Your personal details and funds are protected at all times at all of our top-rated Australian online casinos by the latest 128-bit Secure Socket Layer (SSL) encryption technology – the same security that banks use.

How Old Do I have to be to gamble in the Real Money Mode?

In Australia and in most other countries around the world the legal minimum age to place a real cash wager at an online gambling website is usually 18 years old.

Are the Outcomes of the Games at Online Casinos Fair?

To ensure fairness, a frequently tested Random Number Generator (RNG) is used to produce the outcomes on all of the games. These results are as fair & realistic as can be and none of our top-rated online casinos will ever use faulty software or faulty RNG’s.

What is the Online Casino Welcome Bonus?

This is a promotional offer available for new players only and it is usually some kind of matching deposit bonus that you can claim when you make your first ever deposit at the casino.

What is the Online Casino Welcome Bonus?

This is a promotional offer available for new players only and it is usually some kind of matching deposit bonus that you can claim when you make your first ever deposit at the casino.

Do I Have to Install any Software onto My Computer?

Some online casinos are entirely non-downloadable (known as Instant Flash Casinos), whereas others will allow you to play either instantly in your web browser or from within a perfectly secure casino download client. If you have the option, we recommend installing the free casino software onto your computer because this will give you access to everything the casino has to offer.

How do I Contact the Casino?

All of our featured online casinos provide friendly & professional 24 hour support and you can generally contact the casino via toll-free telephone, live chat and email. English is the main supported language, but several other language options are also generally available.

What are Loyalty Rewards Points and how can I Earn Them?

You can earn redeemable loyalty rewards points simply by playing on the games at your favourite online casino in the real money mode. The more points you earn, the greater your rewards will become and the higher up the VIP ladder you can climb.

How do I Start Playing for Real Money?

Before you can place a real cash wager at any of our featured online casinos you need to register your details. All you need to do is fill out the simple online casino application form and then make your first deposit.

How do I get Funds into My Account/How Do I Make Deposit?

You can choose from a variety of different online payment options and some of the preferred payment methods include credit & debit cards, e-wallets, prepaid cards and direct bank transfers.

What are Wagering Requirements/Playthrough Requirements?

After accepting a casino bonus, the wagering requirement is the amount of cash that you need to wager before a withdrawal is possible. This is usually anywhere from 30x to 50x times the bonus amount and it is also often referred to as the playthrough requirement.

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